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Sanitary sewer overflow (SSO) reported — City of Norfolk Department of Utilities (collection system)

Ended (as reported) · Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office

Source: Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office via Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related, record 325834, reported Oct 16, 2026, 3:05 PM EDT, retrieved 2026-11-03 02:40 UTC · Read the original notice

Current status from this report

This report does not set a map status as of Nov 2, 2026, 9:43 PM EST. Check its dates and the status rules.

A report is not a test of the water. See how we assign statuses.

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1. Reported wastewater outlet

Operator named in the record: City of Norfolk Department of Utilities (collection system). Outlet: not stated. Location: 36.93229, -76.25048; location source: geocoded from an address or place name.

Outfall: a pipe or outlet where wastewater enters a water body.

2. Waters named in the notice

The notice names: “Mason Creek”. Not linked to a mapped water.

3. Estimated downstream stretch

We estimate routes only on rivers before they become tidal. We do not estimate routes through tidal water or lakes.

Map sources: water outlines and launches from OpenBoatLaunch and OpenStreetMap contributors (Open Database License); wastewater outlets from EPA and state records; downstream estimates by DirtyWaterWatch using U.S. Geological Survey maps and flow data. Base map: OpenFreeMap and OpenMapTiles.

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When it happened and when it was reported

Event and notice times use Eastern Time (EST or EDT). Retrieval times use Coordinated Universal Time (UTC).

Started
not reported
Ended
not reported
Detail provided by the source
not stated
Reported to the source
Published
not given
Source last updated
Last retrieved by DirtyWaterWatch

What and how much

Type
Sanitary sewer overflow (SSO): sewage spills from a sewer meant to carry sewage separately from rainwater.
Status in the record
Ended (as reported)
Material
“untreated sewage”
Volume
300 gallons (not stated whether estimated or measured)
Volume as reported
“300 gallons”

Advice from Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office

This report includes no advice. Check current local health notices.

Advice period
This report does not state a period. See the rule DirtyWaterWatch applies and its source.
Basis
not stated

Source and versions

Source
Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related
Source record number
325834
Original notice
Read the original notice
Earlier version
None: this is the first record
Later versions
None

Record details

Record details
Record identifierva-deq-prep:325834
Source identifierva-deq-prep
Source record number325834
Earlier versionNot provided
TypeSanitary sewer overflow (SSO)
Status in the reportEnded (as reported)
Sewer operator identifierva-norfolk-utilities
Sewer operatorCity of Norfolk Department of Utilities (collection system)
Federal wastewater discharge permit (NPDES)Not provided
Outlet numberNot provided
Outlet nameNot provided
Water named in the reportMason Creek
Linked watersNot provided
How this report was linked to the waternot linked to a mapped water
Latitude36.932
Longitude-76.25
Location sourcegeocoded from an address or place name
Location accuracy, in metresNot provided
StartedNot provided
EndedNot provided
Detail provided by the sourceNot provided
Reported to the sourceOct 16, 2026, 3:05 PM EDT (2026-10-16T15:05:41-04:00)
PublishedNot provided
Source last updatedOct 23, 2026, 11:12 AM EDT (2026-10-23T11:12:30-04:00)
Last retrieved by DirtyWaterWatchNov 2, 2026, 9:40 PM EST (2026-11-03T02:40:36Z)
Materialuntreated sewage
Volume, in gallons300
Volume as reported300 gallons
How volume was determinednot stated whether estimated or measured
AuthorityVirginia DEQ Pollution Response Program (PReP), Tidewater Regional Office
AdviceNot provided
Advice period, in hoursNot provided
Basis of the advice periodNot provided
Original noticehttps://portal.deq.virginia.gov/v2/prep/prepReport/325834

Original source data

{
  "report": {
    "id": "325834",
    "via": "api",
    "incident": "2026-10-16T14:57:34",
    "incident_end": null,
    "received": "2026-10-16T15:05:41",
    "closed": "2026-10-23T11:12:30",
    "modified": "2026-10-23T11:12:30",
    "date_unknown": true,
    "site_name": "SSO - 468 Woodford St - Norfolk",
    "address": "468 Woodford Street",
    "city": "Norfolk",
    "zip": "23503",
    "county_city": "Norfolk City",
    "region": "Tidewater",
    "status_text": "Closed",
    "categories": [
      "Risk Tier 2",
      "Sanitary Sewer Overflow"
    ],
    "waterbody": "Mason Creek",
    "other_waterbody": null,
    "original_waterbody": null,
    "water_threatened": "Y",
    "low": 300,
    "high": 300,
    "unit": "Gallons",
    "ssors": "106815",
    "nrc": [
      "1476386"
    ],
    "vdem": null,
    "epa": null,
    "facility_name": null,
    "facility_permitted": "N",
    "responsible_company": "City of Norfolk Utilites",
    "still_occurring": "N"
  },
  "text": {
    "incident_comment": "DEQ received a report stating, Sewer overflow into storm drain.\n\n5 Day Letter received from City Storm water. \n\nDEQ requested additional information from City Public Utilities, SSORS 106815 received.",
    "location_comment": "468 Woodford St.",
    "closure_comment": "SSORS ID 106815 received and will be tracked by VPDES. No further action at this time."
  },
  "sewage": [
    {
      "duration_h": 6,
      "component": "Manhole",
      "component_id": 1,
      "volume_gal": 300,
      "volume_unknown": "N",
      "wet_weather": "N",
      "treated": "N",
      "precipitation_in": null,
      "causes": [
        "Blockage"
      ],
      "impacts": [
        "Discharge to State Waters"
      ],
      "corrective_action": "Cleaned sewer main line of grease",
      "steps_taken": null,
      "component_comment": null,
      "other_cause": null
    }
  ],
  "status_log": [
    {
      "at": "2026-10-16T15:05:42",
      "type": "Call Received"
    },
    {
      "at": "2026-10-21T10:23:27",
      "type": "Assigned"
    },
    {
      "at": "2026-10-21T10:23:27",
      "type": "Under Investigation"
    },
    {
      "at": "2026-10-23T11:12:30",
      "type": "Closed Call/IR"
    }
  ],
  "created_in_prep": "2026-10-16T15:05:42",
  "event_type_basis": "DEQ category Sanitary Sewer Overflow",
  "permit": {
    "typed_permit": null,
    "deq_vpdes_links": null,
    "ms4": null,
    "ms4_links": [
      "WAT_MS4_IP: 633000000505",
      "CORE_FAC: Norfolk City MS4"
    ],
    "basis": "none"
  },
  "discharger_match": {
    "by_permit": null,
    "by_name": [
      "va-norfolk-utilities"
    ],
    "result": "by operator name in the report"
  },
  "volume_basis": "sewage report discharge volume (gallons)",
  "_ended_at_basis": null,
  "_time_basis": "PReP API times are local wall-clock times with no zone, read as America/New_York. The export table stores local time + 5 h all year (decoded by subtracting 5 h); the EDMA point layer stores local time labelled as UTC (decoded by reading the UTC clock as local).",
  "water_placement": {
    "text": "Mason Creek",
    "towns": [
      "Norfolk",
      "Norfolk City"
    ],
    "notes": null,
    "echo_outfall": null
  },
  "point": {
    "lat": 36.932289,
    "lon": -76.250476,
    "layer": "DEQ EDMA layer 175 (PReP Reports, Daily)",
    "reference_point": "PG",
    "note": "DEQ's geocode of the report's site address (REFERENCE_POINT 'PG'), not an outfall point",
    "edma_incident": "2026-10-16T14:57:34-04:00",
    "edma_received": "2026-10-16T15:05:41-04:00"
  },
  "attribution": "DEQ is the data source. DEQ does not certify that this data represents a complete record. This data is provided to the citizens of the Commonwealth free of charge and for informational purposes only.",
  "api_url": "https://portal.deq.virginia.gov/prep/api/prepReports/325834?expand=prepStatusCode,prepUnitTypeCode,prepReportSewages.prepComponentTypeCode,prepReportSewages.prepSewageCauses.prepCauseCode,prepReportSewages.prepSewageImpacts.prepImpactTypeCode,prepReportReleaseSubtypes.prepReleaseSubtypeCode,prepReportPermitViews,prepOriginalReport,prepReportEvents.prepEventTypeCode,prepFipsCode.fipsRegion",
  "duplicates": [
    "va-deq-prep:325895"
  ]
}

Source: Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office via Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related, record 325834, reported Oct 16, 2026, 3:05 PM EDT, retrieved 2026-11-03 02:40 UTC · Read the original notice

Staff names, email addresses and phone numbers are removed from source data before it is stored.