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Sanitary sewer overflow (SSO) reported — City of Norfolk Department of Utilities (collection system), Oct 16, 2026

Ended (as reported) · Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office

Source: Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office via Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related, record 325895, reported Oct 16, 2026, 3:47 PM EDT, retrieved 2026-11-03 02:40 UTC · Read the original notice

Current status from this report

Duplicate. This report repeats another record. The newest version sets the map status.

A report is not a test of the water. See how we assign statuses.

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1. Reported wastewater outlet

Operator named in the record: City of Norfolk Department of Utilities (collection system). Outlet: not stated. Location: 36.93229, -76.25048; location source: geocoded from an address or place name.

Outfall: a pipe or outlet where wastewater enters a water body.

2. Waters named in the notice

The notice names: “Mason Creek”. Not linked to a mapped water.

3. Estimated downstream stretch

We estimate routes only on rivers before they become tidal. We do not estimate routes through tidal water or lakes.

Map sources: water outlines and launches from OpenBoatLaunch and OpenStreetMap contributors (Open Database License); wastewater outlets from EPA and state records; downstream estimates by DirtyWaterWatch using U.S. Geological Survey maps and flow data. Base map: OpenFreeMap and OpenMapTiles.

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When it happened and when it was reported

Event and notice times use Eastern Time (EST or EDT). Retrieval times use Coordinated Universal Time (UTC).

Started
Ended
Detail provided by the source
Times known to the minute
Reported to the source
Published
not given
Source last updated
Last retrieved by DirtyWaterWatch

What and how much

Type
Sanitary sewer overflow (SSO): sewage spills from a sewer meant to carry sewage separately from rainwater.
Status in the record
Ended (as reported)
Material
“untreated sewage”
Volume
300 gallons (not stated whether estimated or measured)
Volume as reported
“300 gallons”

Advice from Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office

This report includes no advice. Check current local health notices.

Advice period
This report does not state a period. See the rule DirtyWaterWatch applies and its source.
Basis
not stated

Source and versions

Source
Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related
Source record number
325895
Original notice
Read the original notice
Earlier version
None: this is the first record
Later versions
None

Record details

Record details
Record identifierva-deq-prep:325895
Source identifierva-deq-prep
Source record number325895
Earlier versionNot provided
TypeSanitary sewer overflow (SSO)
Status in the reportEnded (as reported)
Sewer operator identifierva-norfolk-utilities
Sewer operatorCity of Norfolk Department of Utilities (collection system)
Federal wastewater discharge permit (NPDES)Not provided
Outlet numberNot provided
Outlet nameNot provided
Water named in the reportMason Creek
Linked watersNot provided
How this report was linked to the waternot linked to a mapped water
Latitude36.932
Longitude-76.25
Location sourcegeocoded from an address or place name
Location accuracy, in metresNot provided
StartedOct 16, 2026, 12:03 PM EDT (2026-10-16T12:03:00-04:00)
EndedOct 16, 2026, 6:03 PM EDT (2026-10-16T18:03:00-04:00)
Detail provided by the sourceto the minute
Reported to the sourceOct 16, 2026, 3:47 PM EDT (2026-10-16T15:47:00-04:00)
PublishedNot provided
Source last updatedOct 21, 2026, 10:20 AM EDT (2026-10-21T10:20:58-04:00)
Last retrieved by DirtyWaterWatchNov 2, 2026, 9:40 PM EST (2026-11-03T02:40:36Z)
Materialuntreated sewage
Volume, in gallons300
Volume as reported300 gallons
How volume was determinednot stated whether estimated or measured
AuthorityVirginia DEQ Pollution Response Program (PReP), Tidewater Regional Office
AdviceNot provided
Advice period, in hoursNot provided
Basis of the advice periodNot provided
Original noticehttps://portal.deq.virginia.gov/v2/prep/prepReport/325895

Original source data

{
  "report": {
    "id": "325895",
    "via": "api",
    "incident": "2026-10-16T12:03:00",
    "incident_end": null,
    "received": "2026-10-16T15:47:00",
    "closed": "2026-10-21T10:20:58",
    "modified": "2026-10-21T10:20:58",
    "date_unknown": false,
    "site_name": "SSO - 468 Woodford St - Norfolk",
    "address": "468 Woodford Street",
    "city": "Norfolk",
    "zip": null,
    "county_city": "Norfolk City",
    "region": "Tidewater",
    "status_text": "Closed",
    "categories": [
      "Risk Tier 2",
      "Sanitary Sewer Overflow"
    ],
    "waterbody": "Mason Creek",
    "other_waterbody": null,
    "original_waterbody": null,
    "water_threatened": "Y",
    "low": null,
    "high": null,
    "unit": null,
    "ssors": null,
    "nrc": [
      "1476386"
    ],
    "vdem": null,
    "epa": null,
    "facility_name": null,
    "facility_permitted": "N",
    "responsible_company": "City of Norfolk Public Utilities",
    "still_occurring": "N"
  },
  "text": {
    "incident_comment": "Per NRC 1476386, Caller reported sewage overflow due to an unknown cause that was released through outfall into Mason Creek. Utilities Department is enroute and release is not secured.",
    "location_comment": "Discharge near 468 Woodford St and outfall is located at 8553 Highwater Dr",
    "closure_comment": "Duplicate entry. See IR 325834 for 5 Day Letter."
  },
  "sewage": [
    {
      "duration_h": 6,
      "component": "Manhole",
      "component_id": 1,
      "volume_gal": 300,
      "volume_unknown": "N",
      "wet_weather": "N",
      "treated": "N",
      "precipitation_in": null,
      "causes": [
        "Blockage"
      ],
      "impacts": [
        "Discharge to State Waters"
      ],
      "corrective_action": "City cleared main line",
      "steps_taken": null,
      "component_comment": null,
      "other_cause": null
    }
  ],
  "status_log": [
    {
      "at": "2026-10-21T10:11:46",
      "type": "Call Received"
    },
    {
      "at": "2026-10-21T10:16:54",
      "type": "Assigned"
    },
    {
      "at": "2026-10-21T10:16:54",
      "type": "Under Investigation"
    },
    {
      "at": "2026-10-21T10:20:58",
      "type": "Closed Call/IR"
    }
  ],
  "created_in_prep": "2026-10-21T10:11:46",
  "event_type_basis": "DEQ category Sanitary Sewer Overflow",
  "permit": {
    "typed_permit": null,
    "deq_vpdes_links": null,
    "ms4": null,
    "ms4_links": null,
    "basis": "none"
  },
  "discharger_match": {
    "by_permit": null,
    "by_name": [
      "va-norfolk-utilities"
    ],
    "result": "by operator name in the report"
  },
  "volume_basis": "sewage report discharge volume (gallons)",
  "_ended_at_basis": "incident time + duration 6 h (sewage report)",
  "_time_basis": "PReP API times are local wall-clock times with no zone, read as America/New_York. The export table stores local time + 5 h all year (decoded by subtracting 5 h); the EDMA point layer stores local time labelled as UTC (decoded by reading the UTC clock as local).",
  "water_placement": {
    "text": "Mason Creek",
    "towns": [
      "Norfolk",
      "Norfolk City"
    ],
    "notes": null,
    "echo_outfall": null
  },
  "point": {
    "lat": 36.932289,
    "lon": -76.250476,
    "layer": "DEQ EDMA layer 175 (PReP Reports, Daily)",
    "reference_point": "PG",
    "note": "DEQ's geocode of the report's site address (REFERENCE_POINT 'PG'), not an outfall point",
    "edma_incident": "2026-10-16T12:03:00-04:00",
    "edma_received": "2026-10-16T15:47:00-04:00"
  },
  "attribution": "DEQ is the data source. DEQ does not certify that this data represents a complete record. This data is provided to the citizens of the Commonwealth free of charge and for informational purposes only.",
  "api_url": "https://portal.deq.virginia.gov/prep/api/prepReports/325895?expand=prepStatusCode,prepUnitTypeCode,prepReportSewages.prepComponentTypeCode,prepReportSewages.prepSewageCauses.prepCauseCode,prepReportSewages.prepSewageImpacts.prepImpactTypeCode,prepReportReleaseSubtypes.prepReleaseSubtypeCode,prepReportPermitViews,prepOriginalReport,prepReportEvents.prepEventTypeCode,prepFipsCode.fipsRegion",
  "duplicate_basis": [
    "NRC 1476386"
  ]
}

Source: Virginia DEQ Pollution Response Program (PReP), Tidewater Regional Office via Virginia DEQ Pollution Response Program (PReP) pollution reports, sewage-related, record 325895, reported Oct 16, 2026, 3:47 PM EDT, retrieved 2026-11-03 02:40 UTC · Read the original notice

Staff names, email addresses and phone numbers are removed from source data before it is stored.